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“Direc TV Now is NOT ready for prime time,” one forum user wrote, complaining of “constant buffering, freezing, and lockups.” Another said that with the many error messages they’re getting, “I feel I'm back in 1996 with dial-up.” The service is supposed to be a replacement for cable, offering access to around 60 channels for $35 per month and up to around 120 channels $70 per month.
Unlike traditional Direc TV — a satellite service — Direc TV Now streams entirely over the internet.
“We are working towards getting this restored as soon as possible.” Several people have also complained of billing problems with Direc TV Now, including being charged during their free trial period. ” Serivce is so bad @directvnow that Chat now has 39 minute wait!
The general quality of AT&T’s customer service has also been a frequent subject of complaint. Doesn't work and I've been trying to get this cancelled for two days? Funny, I don't think the wait is because of the overwhelming response!